Returns
At Inglorious Amateurs, we strive to ensure your satisfaction with every purchase. However, we understand that there may be instances where you may need to return an item. Please find our return policy outlined below:
1. Contact Us First:
Before initiating any return, please reach out to us at info@ingloriousamateurs.com. Our team will provide you with the necessary information and instructions to guide you through the return process.
2. Return Shipping:
Please note that the cost of return shipping will be borne by the customer. We recommend that you securely package the item and obtain proof of postage. Unfortunately, we cannot assume responsibility for items that are lost or damaged during transit.
3. Condition of the Item:
To be eligible for a return, the item must be in the same condition as you received it. If the item is damaged or shows signs of use, we may not be able to accept the return or provide a full refund.
4. Refund Process:
Upon receipt and inspection of the returned item, we will process your refund if the item meets our return conditions. Please allow up to 10 business days for the refund to reflect in your account.
5. Exceptions:
Please be aware that certain types of items may not be eligible for return. These exceptions will be clearly indicated on the respective product pages.
We appreciate your understanding and cooperation with our return policy. If you have any questions or concerns, please do not hesitate to contact us at info@ingloriousamateurs.com. We are here to help!
Thank you for choosing Inglorious Amateurs.
Cheers,
IA HQS